Reviews For Sport Clips Haircuts of Orchard Pointe - Fitchburg

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1 rating

Stylist asked what I wanted and still seemed to do her own thing. I came in with my hair in its usual state (which is blow dried up and to one side), and she completely ignored how I had it and decided that I must want it cut in a completely different style. She cut my bangs down and shorter than the rest of my hair, and cut it much shorter than I wanted. It wasn't till she was done that she realized I like my hair up, and then she began cutting my hair more, leaving it even shorter. She didn't say anything the whole time and was clearly rushing through the haircut, not paying attention to details. Awful experience, questioning whether it's even worth trying sports clips ever again

3 rating

I got a great haircut at your location from Jesnia (sp?) in the past. I had a luncheon date and decided to use the online appointment feature to get a haircut from her before lunch even though this location is way out of my way. My name was on the appointment screen when I walked into the store and saw that I was next in 2 minutes with Jesnia. She had someone in the back, probably a shampoo, and about 5 minutes later she came out with this gentlemen and proceeded to take a walk in without an appointment. I did not know why she called this person back, but I though maybe she had something she wanted to tell or show him so I did not object, until I realized she wad giving him a haircut and my name was moved to 16 minutes. I simply told one of the stylist to take my name off the list as I had another appointment. After lunch I went to the Middleton location and signed in. Someone who signed in 5 to 10 minutes later was called on before I was so this is my experience with the new fancy sign in process at sportclips. It seems like the system would be great if the employees would use it that way it is intended. I had a lousy experience this time, but I give it a 3 star because in the past I have had a couple of great haircuts there and others were very average and was never called on out of turn.

5 rating

Jesenia did an awesome job on my haircut on Thursday afternoon. It’s Saturday and I think it looks great!

Rated 3.3 out of 5.0 based on 6 Client reviews

1
Ed E. | August 7, 2018 Haircut

"Stylist asked what I wanted and still seemed to do her own thing. I came in with my hair in its usua"

3
Van V. | July 25, 2018 Overall Experience

"I got a great haircut at your location from Jesnia (sp?) in the past. I had a luncheon date and deci"

5
Chris B. | July 7, 2018 Overall Experience

"Jesenia did an awesome job on my haircut on Thursday afternoon. It’s Saturday and I think it looks "

1
Bryan Steel. | March 24, 2018 Haircut

"Worst haircut I've had in a while. Maybe said two words to me. Cut off my sideburns without asking"

5
Sydney C. | August 10, 2017 Stylist

"Heather did a great job on my haircut! She was very friendly during my service and gave me a great M"

5
Kevin M. | August 10, 2017 Overall Experience

"Sydney did an amazing job with my haircut. Quick and very precise. If you don't get the MVP you ar"